Privacy Policy
Effective Date
October 29, 2024
At Rimar Tours & Travel Limited ("we," "us," or "our"), we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us in any capacity.
1. Information We Collect
We may collect personal information from you when you engage with our services, including but not limited to:
- Personal Identification Information: Name, email address, phone number, postal address, date of birth, and travel preferences.
- Payment Information: Credit card details and billing information for booking and purchasing services.
- Travel Documentation: Passport numbers and visa details, if applicable.
- Feedback and Reviews: Information you provide in reviews, surveys, or testimonials.
2. How We Use Your Information
We use your personal information for the following purposes:
- To Provide Services: To facilitate travel consultations, itinerary planning, bookings, visa assistance, and travel insurance.
- Communication: To send you confirmations, updates, promotional offers, and respond to your inquiries.
- Personalization: To tailor our services to meet your preferences and enhance your travel experience.
- Customer Support: To provide ongoing support and assistance during and after your trip.
- Feedback Collection: To gather reviews and improve our services based on customer feedback.
3. Sharing Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: Trusted third-party partners who assist us in providing our services.
- Legal Compliance: We may disclose your information if required by law or in response to valid legal requests.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, destruction, or alteration.
5. Your Rights
You have the following rights regarding your personal information:
- Access and Correction: You have the right to access your personal information and request corrections.
- Opt-Out: You may opt-out of receiving promotional communications from us.
- Data Deletion: You can request the deletion of your personal information.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic.
7. Third-Party Links
Our website may contain links to third-party sites. We do not control the content or practices of these sites.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective upon posting the revised policy on our website.
9. Contact Us
